Refund and Returns Policy – timescorner.shop

1. Eligibility for Returns

You may request a return if:

The item is unused, unworn, and in original condition, with all tags and packaging intact.
The return request is made within 7 days

2. Return Process

Initiate a Return:
Email us at lanoirtrendzofficial@gmail.com or message on our Whatsapp Number providing your order number and reason for return.
Approval & Instructions:
Once your request is approved, we’ll email you the return instructions and return address.
Shipping Your Return:
- For defective or wrong items, return shipping is free.
- For all other reasons (size, preference, etc.), customers are responsible for return shipping costs.

3. Inspection & Approval

After we receive your returned item, we’ll inspect it within 2 business days.
We’ll notify you that your return is approved or rejected.

Approved returns will be refunded, replaced, or credited as per your choice.
Rejected returns (due to damage or non-eligibility) will be shipped back to you.

4. Refunds

If approved:

Refunds will be issued to your original payment method within 3 business days.
Shipping charges (if any) are non-refundable unless the item was damaged or incorrect.
Delays may occur depending on your bank or payment provider.

5. Exchange Policy

We currently offer one-time exchanges for the same product in a different size or color (if available)or you can order some other product. If the requested item is out of stock, we’ll issue a store credit or full refund.

6. Damaged or Defective Items

If you receive a damaged or defective item:

Email lanoirtrendzofficial@gmail.comwithin 48 hours of delivery.
Include photos or videos showing the defect.
We’ll arrange a replacement or full refund immediately after verification.